Shop with peace of mind
Shipping & Returns
For any additional questions, comments, suggestions, never hesitate to reach out to us at info@risingsignco.com
To initiate the returns process, please email returns@risingsignco.com.
You will likely find further answers at our FAQ, and if not, you know what to do – support@risingsignco.com.
Shipping
Where does Rising Sign Deliver to?
We deliver anywhere in the world.
How much does shipping cost?
| UK | USA | EU | CAN | AUS | NZ | ROW (USD) | |
| Jewelry | £ 3.95 | $ 8.95 | € 5.95 | C$ 9.95 | A$ 9.95 | NZ$ 9.95 | 8.95 |
| Art | £ 4.95 | $ 18.95 | € 10.95 | C$ 19.95 | A$ 19.95 | NZ$ 19.95 | 18.95 |
You only pay the higher shipping fee if buying both Jewellery and Art, not both.
Shipping is free for all orders over £150. All prices will be converted to your local currency.
Duties & Taxes
Good news, we’ve covered all duties and taxes for all Rising Sign products.
How long will delivery take?
3 – 6 Days anywhere in the world. For our UK customers, generally 2-3 days. Corona Virus is making things difficult but we will still strive to uphold our delivery times as stated.
Express Shipping options
We can offer express shipping (Next Day Guaranteed courier delivery) to our UK customers only at the moment for £8.95 for Jewellery, all of our UK Art is always sent Express by default free of additional charge; this is to ensure maximum care and protection in transit on such large items. We’re working out the fastest and cheapest way to offer express shipping to our global customers as soon as possible and we’ll update you when we do.
Where does Rising Sign Ship?
We ship anywhere in the world.
How much does shipping cost?
You only pay the higher shipping fee if buying both Jewellery and Art, not both.
Shipping is free for all orders over £150. All prices will be converted to your local currency.
Duties & Taxes
Good news, we’ve covered all duties and taxes for all Rising Sign products.
How long will delivery take?
3 – 6 Days anywhere in the world. For our UK customers, generally 2-3 days. Corona Virus is making things difficult but we will still strive to uphold our delivery times as stated.
Express Shipping options
We can offer express shipping (Next Day Guaranteed courier delivery) to our UK customers only at the moment for £8.95 for Jewellery, all of our UK Art is always sent Express by default free of additional charge; this is to ensure maximum care and protection in transit on such large items. We’re working out the fastest and cheapest way to offer express shipping to our global customers as soon as possible and we’ll update you when we do.
Returns
We will always maintain a 100% satisfaction gaurantee with our customers. You may return any item for any reason for 30 days after purchase, just ship it back to us with a note letting us know why and we’ll refund you as soon as possible. We’ll keep you up to date with progress for your peace of mind, but as always, don’t hesitate to get in touch with us for all product issues at support@risingsignco.com.
Shipping fees (for orders less than £30.00 GBP, or express shipping upgrades) are non-refundable.
What’s the return process?
We are pleased to offer simple returns – just send the item back to us and once we’ve received it, we’ll refund you the total product amount plus shipping fee’s.
The initial costs associated with the return are the responsibility of the customer. You can ship with the carrier of your choice. For your safety, make sure to get a tracking number so that you are protected in the event of theft or loss during delivery to us. We’ll refund you all standard delivery fee’s as well. Simple.
To arrange a return, please email returns@risingsignco.com
